Terms Of Service

Welcome to Oleny (www.olenyofficial.com). By accessing or purchasing from our website, you agree to the following terms and conditions.

1. General

Oleny is a Canadian-based brand offering natural, handcrafted skincare and wellness products. By using this website, you confirm that you are at least 18 years old or have consent from a parent or guardian.

We reserve the right to update, change, or replace any part of these Terms at any time. Continued use of the site after changes means you accept those updates.

2. Products & Information

All products are made from natural ingredients and are for external use only.
Results may vary by individual. Oleny products are not intended to diagnose, treat, cure, or prevent any disease. Always patch test before use.

3. Orders & Payments

All prices are listed in CAD unless stated otherwise.
Oleny reserves the right to refuse or cancel any order if fraud or misuse is suspected.
Payment is due at checkout via the accepted payment methods displayed on our site.

4. Shipping & Delivery

We process and ship orders within the estimated time frames stated at checkout.
Oleny is not responsible for delays caused by postal services, customs, or incorrect shipping information provided by the customer.

5. Returns & Refunds

Due to the personal nature of our products, all sales are final.
Refunds or replacements are only issued for items that arrive damaged or incorrect, in accordance with our Refund Policy.

6. Intellectual Property

All website content — including images, logos, text, and product descriptions — is the property of Oleny and may not be reproduced or distributed without written permission.

7. Limitation of Liability

Oleny is not liable for any direct, indirect, or incidental damages resulting from the use or misuse of our products or website content.

8. Contact

For any questions about these Terms, please contact us:
📩 Email: olenyofficial@hotmail.com